This week’s tip continues discussing the Analysis phase of FRACAS. As mentioned in last week’s tip, there are a number of Problem Resolution/Root Cause Failure Analysis (RCFA) processes and tools that are available.

Figure 1 below illustrates a typical process that has proven to be effective:

Figure 1: RCFA Process

In next week’s tip, we’ll discuss some of the Analysis tools that can be used to determine the Root Cause.

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